Service status
By Yanis Moreau, IPTV & Streaming Editor Last updated
Transparency about uptime is part of taking the service seriously. This page shows the current state of each part of the service and how we communicate when something goes wrong.
Components
| Component | Status |
|---|---|
| Live TV streaming | Operational |
| Movies & series (VOD) | Operational |
| TV guide (EPG) | Operational |
| Activations & logins | Operational |
| WhatsApp support | Operational |
Recent incidents
No incidents reported in the last 30 days.
How we handle incidents
- Detection — servers are monitored continuously; peak-hour sport is watched with extra care.
- Communication — active customers are informed via WhatsApp when an incident affects them, with an honest ETA.
- Compensation — meaningful downtime on our side is compensated in subscription time; see the refund & replacement policy.
Something not working for you?
If this page says operational but your stream isn't behaving, the cause is usually local — start with the buffering guide or run a speed test. Or just message us; we answer quickly.